Steven Combs

These tools help to expose the big important questions early and dramatically reduce the number of hidden (and thus unanswered) questions the implementation team usually stumbles upon part way through implementation... when the cost of changing direction has already grown by orders of magnitude. I stick to the phrase tools because, while there's a recommended process, you can mix and match the things that make sense for the current situation or fall back on the recommended approach if you're stuck and don't know what you don't know. From the developer side, I really want to work on more projects that start with this process.