Cookie Consent
By clicking “Accept”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
Digital Strategy, UX Strategy, Product management, Content Strategy
Imogen was very helpful and extremely knowledgable. She explained things very clearly and her feedback was always very useful.
Besides her super positive attitude and cheers, Imogen really helped me understand how to help myself scope my design challenge in a better way, which helped me bring it back on track when things became hard to handle. She also helped me a lot with understanding nesties and gave some awesome guidelines to my approach, thorough feedback on my assignments and a great 1:1! Absolutely awesome mentor!
Imogen was extremely knowledgable and approachable. She took the time to understand my perspective on the certain topics and provided well thought out responses that enhanced my understanding and alleviated any concerns I had.
Doing the OOUX cohort has been amazing. Not only has it helped an NHS Trust to truly embrace UCD techniques and focus on what's important to patients it has helped me personally to grow in confidence when tackling a complex design challenge. I would not hesitate to recommend it to anyone working in designing experiences for people, whether you work in digital or not, all would benefit.
New format! We are coming back to the original meaning of a Happy Hour: a gathering time with drinks (boozy or not), people, schmoozing, and conversation. During the hour we will host four 10-minute small-group convos, each with new faces. During each discussion we will provide you with a juicy discussion prompt that loosely ties to the ORCA Process.
FYI: This is an affiliate link (we earn a small kickback if you buy).
RegisterIn this interview style session, come and hear Upma Singh (EPAM Systems) and Imogen Levy (NHS England) speak about leading OOUX in their respective organizations, the trials and tribulations of embedding new ways of working and how it is helping to solve some epic problems in the health sector.
FYI: This is an affiliate link (we earn a small kickback if you buy).
watch
In this episode of the podcast, Sophia and Imogen discuss how PDFs are bad for accessibility, why OOUX is not waterfall design, and exactly how many times you have to repeat yourself for your message to sink in.
FYI: This is an affiliate link (we earn a small kickback if you buy).
listenImogen Levy is head of Digital at Moorfield's Eye Hospital. When she started at this large NHS network of hospitals the digital "strategy" was basically to move all print material to PDFs. So, Imogen had significant educating and evangelizing to do. In this case study (and success-story-in-progress), imogen candidly shares how she is transforming content, structure, and minds with OOUX.
FYI: This is an affiliate link (we earn a small kickback if you buy).
watch
By following the OOUX process, NHS Moorfields has been able to truly focus on what is important to users. Led by Imogen, It is now investing in a large digital transformation project. This case study explains how OOUX has been a key catalyst for getting buy-in into this.
FYI: This is an affiliate link (we earn a small kickback if you buy).
watch
This rigorous course is for UX designers, developers, and digital product people who are tackling complexity, wrangling stakeholders, and trying to make systems-level change.
